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Mylo-Tek
was formed by Andrew Fenton after leaving Halo International Systems
Ltd. in 1999. He had been primarily involved with the development of
“Goodnews” a specialist computerised system for newsagents and the
CTN market, both in multiples and independents.
The Goodnews
system and software was initially developed by Martin Halo back in
1983. The purpose developed hardware and software maintained the
complex ledger system that Newsagents used throughout the country.
It produced delivery round sheets for the paper boys/girls and
simple accounting for customer payments and catered for the complex
holiday stops/starts etc.
The Halo Goodnews software and
hardware was continually developed throughout the 1980’s with the
Goodnews software specifications and upgrades provided by Andrew. By
1990 the Halo Goodnews was probably the most reputable product of
its kind on the market. Andrew led a team of Field Service Engineers
and a Customer Service & Support Centre, primarily focusing on the
Halo Goodnews product in the UK, while other divisions of Halo
developed products for the European Retail Market.
The late
90’s showed little development of the Halo Goodnews system and with
the neglect of this niche market, Andrew decided to sell his shares
in Halo International Systems and set up his own business to
concentrate fundamentally in supporting computers installed in the
CTN market. This included buying the stationery division from Halo
International Systems to supply the customer database with
stationery and consumables. Mylo-Tek expanded their services to
include telephone technical/user support to the Halo Goodnews
customer database. This was further developed with on-site
maintenance of the Halo Goodnews type systems and the development of
their own “Mylo-News” computer system. Simultaneously, Mylo-Tek
expanded their core business, naturally progressing into supplying
local businesses and home users with personalised computer systems,
with the added peace of mind of on-site and telephone support.
With the experience of the 80’s & 90’s, Mylo-Tek was ideally
placed to support all the main Microsoft operating systems, DOS, 98,
2000, Millennium and more recently XP & Vista. Mylo-Tek now offers
both Home Users and Business Users a full IT Support package, from
supplying computer systems, networking, internet, emailing, wireless
set-ups to repairs of computers and servicing that usually brings
PC’s back to 90% of their original speed/performance.
Mylo-Tek has also expanded its Stationery & Consumables range to not
only include printer paper (rounds paper) and audit rolls (till
rolls) and printer ribbons, but to include all kinds of Computer
spares, including dot matrix printers, the latest flash drives,
external back-up drives, DVD Re-writers, thermal printers, cash
drawers, keyboards, network hubs, wireless devices, routers etc etc.
Having supported computer and EPOS systems for nearly 10 years,
Mylo-Tek has a vast array of older computer spares (an Aladdin’s
cave!), many of which are used to support the “Halo Goodnews” type
systems. Mylo-Tek still offers a comprehensive Maintenance Contract
for a large number of the Halo Goodnews systems (many dating back to
the early 1990’s and still in operation!) all of which demand
support 7 days a week and not far short of 24/7. (Mylo-Tek also
stocks & supplies paper, ribbons and till rolls for other EPOS
systems and CTN systems).
Mylo-Tek is proud of its one to one
customer support and will happily provide references from any of its
specialist markets. For more details on any services offered by
Mylo-Tek, please telephone 01625 529 677 or complete the “Contact
Us” section on our Web Site (bottom left selection on the Main
Menu).
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